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Frequently Asked Questions

Details of signing up for shops and labels 

Shops and labels wanting to participate in Record Store Day should follow the procedures outlined on our Sign Up page.

How do I get a particular release? 

Record Store day releases are only available through Record Store Day Shops from the date of Record Store Day.  You can search for shops near to you on this site but are advised to contact the store direct to ascertain whether they will be carrying the product you are looking for in advance.  Stores are not permitted to reserve product for customers so you will need to visit the store on Record Store day to purchase your product. 

Can I pre order / reserve Record Store Day product?

Stores are bound by the Record Store Day code of conduct which prohibits them reserving product for customers or allowing customers to pre order product.  Record Store Day is about the occasion and visiting the store is part of the enjoyment so our best advice is get up early and check with stores in advance that they have your product.

Can I buy Record Store day products online?

Only Record Store Day shops may purchase Record Store Day product legitimately and stores are bound by the Record Store Day code of conduct which prohibits them selling on line in advance of Record Store Day or for one week following Record Store Day.  Stores will list product online they still have available 1 week after the event.  In addition if you are looking for anything particular please contact Record Store Day one week after the event and we can advise where may still have the product you are seeking.

How can I get Record Store Day product if I live outside the UK?

Many countries have Record Store Day products in their own territory so check on recordstoreday.com to find out. If it is a product only available in the UK product is listed online 1 week after Record Store Day so check back with the UK stores then. 

The store has sold out of the product I wanted

The Record Store Day exclusive releases are available in limited quantities on a first come first served basis. We know some customers will be disappointed that their favourite product may have sold out but unfortunately that is the result of their "exclusivity". Queue up earlier is the only answer I'm afraid. We can check with our other stores if they still have stock.

The store did not stock the release I wanted

Not all stores carry every release. Indeed with over 500 releases for Record Store Day it is almost impossible for a shop to carry every title. That is why we advise customers to contact the store before the day to find out what they are stocking.

The product I want is listed on eBay at a high price

Unfortunately the nature of the exclusive releases means that some unscrupulous 'ebayers' buy the product then list it online. This is the downside of the value in having a Record Store Day release.

All Record Store Day stores sign a code of conduct and cannot sell online for 1 week after Record Store Day and even then must sell for a fair price.

We can only apologise that there are people out there who want to profiteer from the event but we work hard with stores to try wherever possible to restrict known culprits from buying our products.

 

About Record Store Day

Sign Up to Record Store Day

Contact the Record Store Day Team

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